Shipping and Returns Policy
Damaged merchandise upon arrival: All shipments of hard cover media products are shipped USPS Priority Mail, insured for full value and include delivery confirmation so, it is important if it arrives damaged you contact us and USPS immediately. We and USPS
require all the original packaging to process a claim. Be assured we will reship a complete new hardcover system including all documentation, and any included media products as soon as the damaged ones are returned to Work From Home Systems.
Product is not what I expected: We will credit the cost of the purchase
minus the original customer delivery and shipping charges within the first 365 days after the original product shipping date. After 365 days there is no return option available, no exceptions. All shipping costs will have already been paid by the purchaser.
All returns must be authorized: All returns must be pre-authorized: Call
customer service at 1-910-232-0172 for a pre-authorization and RMA number. Any items returned without pre-authorization AND an RMA # AND during the 365 day return option period, will be assessed a 50% restocking fee, no exceptions.
No return will be accepted after 365 days